I take the liberty of contacting you in response to your post regarding the recruitment of a client advisor.
Having worked in an online store for 3 years, I have a perfect command of the different messaging platforms such as: "Gmail, Outlook, Freshdesk, Zendesk, tidio, Facebook, Instagram, Slack, Skype".
I am fluent in French and English at intermediate level.
Here are my skills:
On Shopify I know: "Check order status, order cancellation, refund, address change, draft order creation, print invoice".
I can also use Oberlo for:
Order,
checking customers' information, get tracking number from AliExpress. "
On AliExpress: "track packages, contact suppliers in the event of a major delay in delivery, package lost, order return".
In addition, I already have experience handling PayPal disputes.
I can do a one-day test to show you that I master this job perfectly and that I am the ideal person for this position.
While awaiting your news, please accept, Madam, Sir, the expression of my most distinguished greetings.
Mathias Raphaël.