CRM System / Ticket System required
€30-250 EUR
Dibayar saat pengiriman
Hello
we need a basic CRM / ticket system with the following specifications:
Customer support
Customer support shall be able to send email to prospects out of system
All the email history shall be stored in the system
There must be possibility to upload files and make comments to the ticket (only internal that are not send to customer)
Customer support shall be able to create prospects in a customer database, they have contacted (by phone or email) and schedule a retargeting if required.
Tech Support
Once sales has generated a lead the ticket must be assigned to a specific member of the tech support.
There should be an option that tech support sees all the email history and an option that he only sees the internal comments.
There should be an option that tech support can directly communicate with customer and another option that tech support can only ask the customer support to email the customer.
We need a really basic system. We would prefer an open source system.
please let us know the name of the system and the costs to confgure it.
ID Proyek: #15105535
Tentang proyek
14 freelancer rata-rata menawar €552 untuk pekerjaan ini
Hi..Have a Good Day, Pls Contact me via freelancer chat.I need to discuss more about your project requirement in detail. I'm standalone custom php developer. Thank you. Relevant Skills and Experience # Proposed Miles Lebih banyak
Proposal requirement finalization & signup. We will follow a waterfall approach where prototype will be shown at 3 steps. Will be based on .NET technology. Train the trainer included. Relevant Skills and Experience Ex Lebih banyak
Hi, i will provide you fully functional CRM/Ticket management application. Please come on the chat for further discuss about project. Thanks Relevant Skills and Experience CRM, PHP, MYSQL Proposed Milestones €155 EU Lebih banyak
Hello! My name is Alex. I checked your requirements and have a proposal as well as some questions that we should discuss. The price is negotiable. We will agree on the final quote after discussion. Relevant Skills Lebih banyak
We have a readymade Ticketing system, which is easy to operate and cost effective Relevant Skills and Experience We are a group experienced IT professionals having avg 25yrs IT globally. We have a ready-made ticketing Lebih banyak
