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Asterisk / Trixbox setup

We need a setup tutorial / .conf scripts to setup our Asterisk / Trixbox server to redirect calls at random. We already use an IVR-server to survey customer-satisfaction, but we need an Asterisk-setup that will allow us the redirect our customers automaticly to our IVR-server.

The Asterisk / Trixbox must be setup to handle 5 sip-lines (it should be possible to add more at a later stage). All incoming calls should be transfered to a preset phonenumber (line 1 transfered to preset line 1, line 2 transfered to preset line 2 etc, all preset lines are external), but 1 out of 10 incoming callers should be selected to participate in our customer satisfaction survey by the asterisk / trixbox server.

The callers selected, should be informed (by playing a wav-file), that they have been selected to participate in a survey - and that they should remain on the phone after the conversation with our sales-rep have been completed. After the message is played they are transfered to the preset phonenumber (our sales rep on an external line, preset line 1, 2 etc.). After completion of the conversation, our sales-rep hangs up the phone, and the customers call should be transfered to our IVR-server, where they complete the satisfaction survey.

We need help to setup the Asterisk Trixbox server to handle the transfers. We already have an IVR-server up and running, so we just need the Asterisk server to forward 9 of 10 callers directly to the sales-rep, and to invite remaining customers (1 of 10) to the survey by playing a message, redirecting them to the sales rep, and then redirecting them back to the IVR-server after the conversation with the sales-rep have been completed.

## Deliverables

We will provide access to a Asterisk / Trixbox server - you will set up the server + provide us with detailed documentation of the setup. A step-by-step tutorial is needed.

## Platform

We will provide access to a Asterisk / Trixbox server - you will set up the server + provide us with detailed documentation of the setup. A step-by-step tutorial is needed.

We are currently using the TrixBox server 1.1 (that is running Asterisk). <[url removed, login to view]>

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Tentang Pemberi kerja:
( 55 ulasan ) Denmark

ID Proyek: #3636458

Diberikan kepada:

nimaci

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$85 USD dalam 20 hari
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1.9

3 freelancer menawar pada rata-rata $765 untuk pekerjaan ini

alkalivw

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$85 USD dalam 20 hari
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zerofillsl

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$2125 USD dalam 20 hari
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