Shelby
Willis
customer service /quality
Durand Glass
I answer phones.
Call people over Entercom. Answer emails. I also have to inspect the glass products that got kicked for defects. And write down all the information and enter it into our system.
Work Experience
customer service representative
nexus op, Millville nj
Oct 2016 – Current
I take incoming calls, make out bound calls. About our products. We have credits scores, anti fraud, and a rental website that helps people find homes for rent in their area. I also work in escalation giving customers refunds.
Clerical
NJMSP, Millville nj
Mar 2013 – Sep 2015
I was in charge of answering phones, emails, setting up everyones schedules for the housekeeping department. I did a little payroll. I have 2-3 years experience in spreadsheets also.
Education
Degree
Millville Senior high , Millville nj
2007 – 2012
I received a high school diploma. I also took an accounting class