Call Center Market Research

$30-100 USD

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hampir 17 tahun yang lalu

$30-100 USD

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The end deliverable of this project is market research regarding cost per call for call centers. Ultimately, I am looking for the cost benchmarks for the industry. The following article is at the core of what I am looking for [login to view URL] Requirements -The research will site data for reference -The research will be in a structured form (Ideally a word document and a synthesized PowerPoint). -The research will compare call center cost per call -The research will translate cost per call into a per second rate and compare across 30, 60,90 and 120 seconds -The research will provide cost per call for different industries and compare and contrast -The research will compare at a high level what the cost of different modalities are (Phone, web self service, IVR, other) -The research will focus on the QSR and retail industries (where data can be derived)

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ID Proyek: 146902

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Aktif 17 tahun yang lalu

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@NadiaTariq

HI,Please see pm for details.

$100 USD dalam 10 hari

5,0

(3 ulasan)

3,3

4 freelancer menawar dengan rata-rata $98 USD untuk pekerjaan ini

@Gudoc

Please check my reviews to see that I'm the person you can make the business with. Let's start right now. Thanks!

$100 USD dalam 3 hari

5,0

(6 ulasan)

5,5

@rajnirp

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$100 USD dalam 5 hari