customer service representative
$15-25 USD / jam
SUMMARY
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
PRIMARY RESPONSIBILITIES
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Handle product recalls.
Attempt to persuade customer to reconsider cancellation.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Read from scripts.
Handle changes in policies or renewals.
ID Proyek: #11533215
Tentang proyek
39 freelancer rata-rata menawar $19/jam untuk pekerjaan ini
Hello I have read the job description posted by you. I would request you to trust in my abilities, and offer me the responsibilities of the project. I would assure you that you will never be disappointed. We can Lebih banyak
Hi, I have entire posting read , I agree to your terms & conditions. I have an 6 years of experience of doing data entry. I will assure you the results will be as per expectation. Very good with Key board skills, basic Lebih banyak
I would be grateful if you would consider me for this position I am a keen and bright individual with some excellent skills. I am hard working and reliable and I would be very interested to discuss the position with yo Lebih banyak
Dear Hiring Manager, Customer Service Rep expert! I would like to take a part of your project as CSR. I can do the following services: >data entry (any for of data entry) >data research >Form Filling >PDF Conv Lebih banyak
Hello, I am Wahid. I am able to do this for 10 hours/week. If I get a chance, I will do my best. Thank you
I can do a quality work in this regards as have got relevant experience of 12 yrs in the same. Have worked with companies like eBay, priceline etc.
I am Data Entry/Data Processing Expert who knows the value of time, very hard working and always delivers the work on time. My Motive is to make my employer happy without adding additional charges. If you are looking f Lebih banyak
My name is Guillermo Orellana, CEO of Caribbean Innovation Technology - CITECH. CITECH it is an outsourcing company located in the Atlantic Coast of Honduras in the city of La Ceiba. CITECH has been in the outsou Lebih banyak
Dïptî: Hello , I assure you I can complete the work on time and accurate. I will follow your instructions properly and work accordingly. I am a quick learner and am always keen in learning something new . please give a Lebih banyak
I have well experienced in computer and networking ,i can complete the work within the deadline,having knowledge in excel and troubleshooting coputers
Hello, As per your requirement , i have strong back ground with customerservice. with 4 plus experience with companies like Dell and Nokia. Please have a look at my cv before going ahead Sapna
Having been in the service industry for over 10 years, I have gained much experience in dealing with customers from different backgrounds all around the world. My skills will only add to the success of your project sho Lebih banyak
I have good communication skills. I am able to keep my cool in critical situations. I enjoy working out solutions to problems. I think I can do your work satisfactorily.
I have extensive experience in all types of customer service, especially escalated issues. I look forward to joining your team!
As a Chinese national living in London for 16 years, I graduated from british university, worked in estate agency for five years and accountancy practice for two years now. I am specialised in fast and accurate data en Lebih banyak
Experienced members(Bhutan,India,Nepal). Good communication skills. Provides professional services. Takes any Clients and solves the problem. TRUSTWORTHY Reasonable services rate