I believe I am the best candidate for this job, considering my experience in data entry and analytics. As an IT personnel with a background in Statistics, and higher degree in International Business, I have flair for data, and a great attention to details.
My experience does not end at data entry and analytics, but extends to application on SAP ERP skills, and supporting EMEA and APAC users - working as a Customer Service Representative, as an Incident Manager, and as a Situation Manager at a Global Service Delivery Centre of a multinational company. I have been involved in frequent communication between clients and technical teams (vial email and telephone medium, depending on the Account in question), preparing and updating important documents relevant for Incident Management and Situation Management process/procedure, participating in Service Desk improvement plan, coordinating periodic/ ad-hoc conference calls and producing reports as requested by Service Delivery Managers.