We are looking to for an administrator of an online shop. The candidate has to speak native Slovenian and be able to speak in English. The communication with customers will be entirely in Slovenian. English is only required to be able to communicate with the management and team members.
Position: FULL TIME
Work time: Monday – Friday from 8:00 to 17:00 (Slovenian time)
Working place: from home
You will be responsible for:
Receiving orders by phone and email
Processing orders in the system of online store
Providing excellent customer service by phone and email
Receiving and dealing with complaints
Communicating with shipping agents when necessary
Translating of texts related to maintenance and the promotion of online store
Managing a Facebook fan page, posting pictures and answering messages
Excellent communication skills
Excellent knowledge of Slovenian language - written and spoken
Excellent computer literacy
Good knowledge of written and spoken English (needed for communication with management and team members)
Ability to work well in a small team and manage own time well
Prior experience working as a customer service or communicating with customers on the phone will be considered as an advantage
The candidate will work from home and therefore he/she will need to have a:
- Computer and Internet
- Smartphone and Mobile Internet
What we offer:
- Opportunity to work for an international company
- Opportunity to work from home and manage your own time well
For your application we need:
- CV in English
- Current photo of yourself
- Motivation to learn and achieve
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