ServiceNow Jobs

We are looking for an experienced ServiceNow Now Assist Architect with strong expertise in ServiceNow architecture and Generative AI capabilities to drive AI-powered automation and enterprise workflow transformation. Key Responsibilities: • Design and implement scalable AI-driven solutions using ServiceNow Now Assist • Build GenAI capabilities like Virtual Agents, intelligent search, summarization, and content generation • Define AI governance, architecture standards, and best practices • Integrate ServiceNow with external AI/ML platforms and enterprise systems • Lead technical discussions, mentor teams, and optimize AI-enabled workflows Required Skills: 8+ years of ServiceNow architecture/development experience Hands-on experience with ServiceNow Now Assist ...

I have ServiceNow and Jira up and running and now need a clean Integration Hub flow that synchronises Incidents from ServiceNow to the matching project in Jira and keeps them aligned automatically every time the record changes. Here is what I need from you: • Configure the out-of-the-box ServiceNow → Jira spoke (or a custom one if required) with secure authentication for both instances. • Map the key Incident fields—number, short description, priority, state, assignee, comments, attachments—so that every update in ServiceNow instantly updates the corresponding Jira issue. • Handle creation logic: if no linked Jira issue exists, create it; otherwise update the existing one. • Build error handling and logging so failed calls are surfaced in Integra...