ITIL is a 5 volume set of practices that aligns IT services with business needs, and underpins the International Service Management Standard for IT service management. Each volume details a separate part of the ITSM lifecycle (ITSM meaning Information technology service management). ITIL isn’t applicable only specific to certain technologies or organizations, but instead provides guidelines that are fully adjustable to the users’ needs. ITIL certification can only be given to individuals, not organizations.

ITIL was originally published in the 1980s.

 

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    Key Skills: SAP ABAP, S/4 Hana, CDS Views, OData, Writing Query, Key skills Not required: R3, ECC Experience: 10 years and above only The Role: • Responsible for designing and creating software programs and applications through the SAP and ABAP programming codes. • Conduct multiple diagnostic tests for newly created and existing applications to ensure adherence to quality standards and requirements. • Provide technical resolution to end-users for their system issues and upgrade infrastructure to prevent the reoccurrence of downtimes and system failures. • Troubleshooting production issues • Qualifications: Bachelor’s or degree in Computer Science, Information Systems or equivalent. • 7 to 10 years of ABAP design, development, testing, and deploym...

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