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Customer Retention defines all the necessary actions and activities carried out by a business organization in a bid to decrease their rate of customers outflow i.e. to cut down the rate at which their customers defect to other business organizations.
Customer Retention aims at helping business organizations to maintain and retain existing customers as much as possible. Some of the strategies adopted under Customer retention include brand loyalty and customer loyalty initiatives.
Move for customer retention begins right from the first contact of the customer with the company and continues all through their relationship. Basically, Customer Retention can be applied to all companies as long as the company is involved in product and service delivery, be it a B2C or B2B company.
Rekrut Customer Retention ExpertsI run a recruitment company, currently looking for experienced people who have worked in the Forex Industry, and have past experience of working in a forex company, and looking to Relocate to Cyprus for a very large regulated company, with a very good relocation package.
We are a glass package producer in China and we want to have someone in San Francisco to find glass package users for us and for one interested leads, we can pay USD 20 and for visiting customers we pay USD 30 per visit and monthly payment is USD 500.
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Even the most successful freelancers tend to face problems with building client relationships. Find tips on how to create your loyal clients base.
The key to business success is customer loyalty, and this begins with your customer retention campaign.