VoipPekerjaan

...sepenuhnya dari rumah. Fokus utama Anda adalah melakukan panggilan keluar, menyampaikan penawaran produk/jasa kami secara jelas, dan mencatat prospek potensial dalam spreadsheet sederhana. Apa yang saya butuhkan: • Komunikasi lisan yang percaya diri dan persuasif (Bahasa Indonesia utama; bonus jika lancar Bahasa Inggris). • Akses ke komputer, headset, dan koneksi internet stabil untuk panggilan VoIP. • Disiplin untuk bekerja mandiri, mematuhi skrip singkat, dan memperbarui laporan harian. Output yang saya harapkan: 1. Daftar prospek yang sudah dihubungi beserta catatan hasil panggilan. 2. Minimal 20 prospek tertarik per hari kerja. Saya akan menyediakan: • Skrip telepon dasar dan daftar nomor awal. • Sesi orientasi singkat lewat Zoo...

...apps di ponsel berbasis Android, IoS (menyusul), melalui PC/laptop Windows atau Mac, dan melalui IP phone, sehingga user experience yang dirasakan adalah Fixed-Mobile Convergence Mendukung fitur umum PBX seperti IVR (interactive voice response), call forward, parallel ringing, dsb b. Layanan SIPTraaS (SIP Trunk as a Service atau Cloud Trunking) Untuk pengguna yang memiliki perangkat PBX atau VoIP Gateway di perusahaan dan ingin menghubungkan jaringan teleponi perusahaan dengan VOXNET Dengan bergabung ke dalam VOXNET, sebuah perusahaan bisa menggunakan telepon kantor yg terhubung melalui PBX (Private Branch Exchange) untuk berkomunikasi dengan perusahaan pengguna VOXNET lainnya tanpa biaya (gratis), untuk berlangganan nomor telepon di berbagai kota di Indonesia (sekitar ...

Saat ini kami telah menjalankan bisnis voip menggunakan freepbx dan a2billing sebagai program billingnya dan berjalan dengan baik dan lancar. Ada beberapa penambahan script yang kami kehendaki yaitu : Status pembayaran pada kolom riwayat panggilan (a2billing-customer) Filter jam pada menu riwayat panggilan (a2billing - customer) dan jumlah penjualannya Penambahan status billing terbayar dan belum terbayar pada menu a2billing-customer Pembuatan sistem voucher (a2billing - agent) yang akan mengurangi deposit agent dan bisa dipergunakan telepon Penambahan jumlah deposit client pada a2billing-agent Diharapkan yang telah berpengalaman di bidang voip terutama freepbx dan a2billing

Se busca para contruir una APP para VOIP

jasa remote setting untuk keperluan kami yaitu: Menghubungkan antara GOIP dengan elastix dan goautodial saat ini saya memakai linux elastix dan aplikasi goautodial serta GOIP(gateway voip)

asterisk untuk voip membuat sever pribadi

Kami butuh 4 orang virtual assistant yang bekerja 6 jam sehari, atau sekitar 180-186 jam / bulan. Pekerjaan utamanya adalah melakukan crosscheck di beberapa platform sosial media seperti Facebook, Twitter, Instagram, Youtube ketika ada alert yg muncul di shift jam yang aktif. Lalu melakukan review post tersebut dan memberikan notice ke PIC menggunakan chat app, voip call, dan phone call sampai PIC memberikan respon. Shiftnya bekerjanya akan diberikan setiap hari, termasuk hari libur dan lebaran.

...sediakan. Penjelasan lebih lengkap akan dikirimkan begitu freelancer terpilih Pembayaran: 1. Pembayaran di hitung sebesar Rp 100.000 per prospect/client setelah selesai installasi software di lokasi client. 2. Pulsa Rp 35.000 per minggu untuk pulsa data internet (total per 4 minggu Rp 140.000). Untuk koneksi telephone untuk keperluan telemarketing menggunakan koneksi internet/data VoIP yang terkoneksi ke PABX di kantor kami. Semua aktivitas telemarketing akan di catat/rekam di PABX kami. Pulsa data internet untuk koneksi ke PABX di kantor kami di bayarkan langsung setiap minggu di akhir minggu. Pulsa telephone untuk telemarketing akan langsung di bebankan di PABX di kantor kami. 3. Budget awal untuk project ini di sediakan untuk total installasi software di 100...

Saya membutuhkan programmer untuk menangani permasalahan di aplikasi yang kami buat. Berikut keterangan fitur yang perlu di modifikasi. Modifikasi Aplikasi Anroid ( VoIP ) 1. Memodifikasi agar Aplikasi VoIP tetap berjalan di Running Background, Walaupun aplikasi tertutup. 2. Menyaring nomor kontak yang akan ditampilkan hanya yang terdaftar di server ( VoIP ). 3. Memberikan database pada aplikasi android agar bisa menyimpan nomor yang telah kita requestkan untuk ditampilkan di aplikasi. 4. Memodifikasi agar aplikasi Android tidak sering berhenti sendiri / has stopped Keterangan 1. Server sudah ada beserta nomor yang telah terdaftar 2. Tinggal memodifikasi aplikasi. Tidak membuat dari awal. 3. Aplikasi menggunakan Java Programming

Membuat voip android application memgunakan android studio untuk membuat database serta mengunakam asterisl sebagai server

jasa setting untuk keperluan kami yaitu: Billing System / Budgeting per ID / User Recording All Call IVR / Auto Attendance Call Fax to Mail & Mail to Fax Bisa Cabang IP PBX Yealink BLF [Busy Lamp Field] Sip Messenger connect Android APPS VOIP saat ini kami memakai program elastix dengan hardware openvox a814hj0582xk dengan chip 8fxo

saya mencari VoIP Developers untuk web kami

SERVICES PANGGILAN kerusakan untuk hardware/software komputer, laptop, networking (jaringan internet, warnet dll), linux, voip, CCTV.

saya butuh bantuan dalam membuat program simulasi jaringan komputer menggunakan NS2 simulator. Dimana disini saya ingin menganalisa QoS voip pada protokol reverse aodv (manet). Protokol reverse AODV dibuat dengan memodifikasi modlul protocol AOD yg sudah ada pada NS untuk traffic voipnya menggunakan patch ns2voip++ . mohon bantuannya karena ini untuk skripsi saya.

Membantu setup dari ISDN ke vicidial interface untuk keperluan setup VoIP

saya ingin membuat website dari joomla untuk mengembangkan dari relnas telecom. relnas telecom adalah sebuah usaha saya untuk membuat VOIP Server dengan koneksi terenkripsi dan harganya yang murah.

...monitoring portal anomalies, sudden production drops—as well as the voice that guides owners on routine maintenance best practices. When an issue is beyond remote resolution, your clear, well-structured ticket notes will allow our on-site crews to step in without repeating diagnostics. Tools & workflow • HubSpot ticketing and knowledge-base (must already be comfortable; please outline your experience) • VoIP soft-phone or similar for outbound calls • Screen-sharing to walk clients through monitoring portals or firmware updates Daily rhythm Morning: sweep the queue, triage priority cases, and return any missed calls. Throughout the day: update ticket statuses, document each fix, and escalate hardware RMA situations when necessary. End of shift: push ...

Sales De...Candidate • Construction Industry Fluency: You know what a "GC" is, you understand the pressure of construction timelines, and you aren't intimidated by the industry. • Exceptional English: Native-level fluency with a neutral or professional accent is required. • The "Hunter" Mentality: You don't get discouraged by "No." You see it as a data point on the way to a "Yes." • Tech Savvy: Comfortable with VOIP software, CRM tools, and LinkedIn Research. ________________________________________ How to Apply 1. Tell us about your most successful cold calling campaign. 2. Do you have experience in construction or other relevant industry? 3. Important: Please attach a 30-60 second voice recording or a link to a...

Admin interface: -Creating carriers: Carrier name, Carrier IPs:Ports (To be allowed where calls to from), Personal Notes. -Adding numbers with CSV File: Range;country;Number;Carrier Payout;Carrier Pay Term;Client Payout;Notes (remarks) -Numbers should be all routed to a local IVR (or a group of IVRs, which will be played randomly) if not allocated to any client. -Numbers page show all details: Range, number, carrier, carrier payout, carrier pay term*, client payout**, to which client it's allocated if it is, and Notes -Search options: search per client allocated numbers, per carrier, per range, per country, per rate (more than or less than or =), per number, etc. -Option to download CSV file numbers of the searched result, or for all if search is reset for all -Select numbers (...

...into sales or qualified leads. **Responsibilities:** * Develop an AI voice agent that can handle incoming calls. * Program the AI to explain our battery products and services. * Answer basic customer questions about pricing, availability, and specifications. * Capture customer details (name, phone, interest). * Transfer the call to a human agent if required. * Integrate with our phone system or VoIP service. **Requirements:** * Experience with AI voice agents, conversational AI, or voice automation. * Knowledge of tools such as VAPI, Twilio, Retell AI, or similar platforms. * Ability to design natural-sounding conversation flows. * Experience integrating AI with CRM or lead capture systems is a plus. **Project Goal:** To create an automated inbound calling assistant that can...

I already have a Linux server online and reachable; what I need now is a clean installation and full configuration of Asterisk, FreePBX, and A2Billing so I can run a reliable business phone system. Your scope covers: • Installing the latest stable releases of Asterisk, FreePBX, and A2Billing on my existing server • Bringing the stack to a “ready-to-use” state—SIP extensions, VoIP trunks, IVR, call recording, voicemail, and billing profiles must all function out of the box • Hardening the server (firewall rules, Fail2Ban, strong passwords/keys, SSL where applicable) • Running test calls to confirm inbound and outbound traffic, rate decks, CDR logging, and balance deductions in A2Billing • Handing over a concise post-deployment guid...

...goal is simple: fill my calendar with qualified appointments, not just leads or research data. You'll be paid $500 per sale after its closed on the appointment I’ll hand you the prospect list, a tested script, and access to my calendar. You bring the confident phone presence, objection-handling skills, and the discipline to dial consistently until the meetings are booked. Experience with common VoIP dialers and basic CRM note-taking will make the hand-off smooth, but any reliable calling setup that lets you reach U.S. numbers is fine. Timeframe matters here—the first round of appointments needs to be locked in within the next four weeks. Throughout the campaign I’ll expect concise daily call logs and a running tally of confirmed calendar slots so we c...

...Google Sheet or similar tracker. Because you indicated you already have some experience in this area and are comfortable with spreadsheet tracking, I expect you’ll ramp up quickly and keep error rates low. A quiet workspace, clear speaking voice, and solid internet connection are essential. Any background with CRMs or dialer software is welcome, but not required—I’ll provide the call script, a VoIP line, and onboarding on our current workflow. Deliverables: • Daily call log with verification status • Accurate, timestamped notes in the shared sheet • End-of-week summary of total calls placed and successfully verified I pay promptly each week and review performance monthly for possible rate increases. If you want consistent hours, a clear pro...

...custom CRM called Ilumino and need an impartial, one-off consultation (about 1–3 hours) to decide which cloud VoIP platform to pair with it. I’m already looking closely at JustCall and Aircall, and my top priority is the strength and flexibility of their API capabilities. The chosen solution must comfortably handle: • Call recording • SMS integration • Analytics and reporting What I expect from our session: you’ll walk me through each platform’s API/webhook structure, outline the real-world pros and cons for a custom CRM like mine, flag any hidden costs or licensing quirks, and help me draft the right technical questions for my Ilumino developers. If you’ve previously connected VoIP tools to bespoke CRMs, especially where...

I’m gearing up to launch a large-scale UK defence outreach campaign and need a turnkey solution that combines a robust predictive dialer with reliable VoIP service, all at a sensible cost. Here’s what I must have from day one: • A predictive dialer fully equipped with call recording, seamless CRM integration, customizable calling scripts and accurate AMD specifications so my agents never lose momentum. • VoIP lines that deliver consistently clear voice quality, scale smoothly as call volumes rise and come with round-the-clock technical support in case anything goes sideways during peak hours. If you can provide, configure and maintain this stack—preferably with quick onboarding, UK-compliant routing and transparent per-minute rates—let&...

I’m looking to have IP cloning / masking configured on my VoIP servers so we can distribute traffic evenly and keep call quality high. Load balancing is the sole objective here—this isn’t about anonymity or region-hopping, just making sure each incoming SIP session finds the least-loaded endpoint without exposing multiple public addresses. The environment is already up and running; what I need is the networking magic that presents one or more virtual IPs while the real servers sit safely behind them. If you normally work with tools such as iptables, nftables, HAProxy, IPVS, BGP anycast, or cloud firewalls, that’s perfect—use whatever combination you trust so long as it’s stable and keeps latency low. Because the phone queues are busy, I need thi...

...close sales; everything you say and capture on the call should move the prospect toward a confident “yes.” Each call starts with confirming (or correcting) the lead’s contact details and gauging their genuine interest in our service, then advancing the conversation to a firm commitment. I will provide a brief product overview, a proven closing script, and login access to our cloud-based CRM and VOIP dialer. You will log every interaction, note the contact information you verified or updated, record the prospect’s level of interest, and mark the deal as closed or ready for a scheduled follow-up by the daytime team. By the end of every shift I expect a concise activity report inside the CRM so I can track progress first thing in the morning. Consistent...

...close sales; everything you say and capture on the call should move the prospect toward a confident “yes.” Each call starts with confirming (or correcting) the lead’s contact details and gauging their genuine interest in our service, then advancing the conversation to a firm commitment. I will provide a brief product overview, a proven closing script, and login access to our cloud-based CRM and VOIP dialer. You will log every interaction, note the contact information you verified or updated, record the prospect’s level of interest, and mark the deal as closed or ready for a scheduled follow-up by the daytime team. By the end of every shift I expect a concise activity report inside the CRM so I can track progress first thing in the morning. Consistent...

Client needs a VoIP Intercom Station operating in Standards Based SIP. Developer must have experience working with SOC like NanoPI and OrangePI. Developer must meet the following list of requirements so as not to waste our time. Embedded Linux Development Strong experience developing software for embedded Linux systems Experience with custom Linux distributions (Debian/Ubuntu) Kernel configuration, device drivers, and hardware interface support Bootloader and system startup (U-Boot or similar) Experience working with flash-based storage systems Linux system optimization for embedded hardware VoIP / SIP / Networking Experience implementing or maintaining SIP-based communications systems Knowledge of RTP / RTCP media streaming Familiarity with VoIP codecs such as G....

...need an IVR built and configured so callers reach the right help fast. Its sole purpose is customer support, and it must offer three options in every relevant branch: an automated response for common questions, the ability to transfer to a live agent, and—when queues are long—a call-back request feature. You’ll design the call flow, record or synthesize the prompts, connect it to our existing SIP/VoIP trunk, and make sure the routing to our support team works flawlessly. I’m open on the exact number of menu levels; clarity and speed for the caller are what matter most, so feel free to recommend the simplest structure that still covers our FAQs and escalation paths. Final hand-off should include: • Diagram of the call flow with all customer touch-poi...

My B...call flows, and expose simple callbacks so my UI can update on ringing, answered, muted, held, and ended states. • Provide brief build/run documentation plus any configuration files required for future environments. I will share the current repository and my Telnyx credentials once we agree on scope. When you respond, please point me to past work—links, APKs, or repos—where you have done similar VoIP or Telnyx/Twilio/SIP integrations on Android. That evidence will be the main factor in my selection. Acceptance is straightforward: I can install the debug build, tap “Call”, hear the remote phone ring, answer from another device, talk for at least 30 seconds with clear audio in both directions, and see the call gracefully terminate without crashe...

ESP32-S3 VoIP Phone — Proof of Concept Firmware The gig: I need someone to take a Waveshare ESP32-S3-Audio-Board and a 2.8" TFT display and turn it into a working WiFi voice call device. This is for a Kickstarter demo — it needs to work and sound decent, not be production-ready. Hardware (I have both, can ship if needed): Waveshare ESP32-S3-Audio-Board (ESP32-S3, ES8311 codec, onboard mic, onboard speaker, WiFi) — 2.8" TFT LCD Touch Screen (ILI9341, 320x240, SPI) What "working" means: Connects to WiFi Registers to a SIP server (FreePBX, , Twilio — whatever's easiest) Can make and receive a voice call Two-way audio through the onboard mic and onboard speaker Display shows basic call status: idle, calling, incoming call, in-call Tha...

We are looking for an e...Webhook Integration Integration with our Voice Bot Platform Ability to trigger bots during inbound or outbound calls Event-based webhook support Scalability & Security Scalable architecture Secure authentication and data protection Role-based access for admins and agents Preferred Developer Skills: Experience building contact center platforms or omnichannel communication systems Experience with VoIP, WebRTC, messaging APIs Strong API and webhook integration experience Experience with CRM systems and analytics dashboards Deliverables: Fully functional Omni-channel dialer CRM integration Analytics dashboard Documentation and deployment support Please include in your proposal: Relevant past projects Technology stack you plan to use Estimated timeline Tota...

...owners time and money, so every call must lead with those tangible benefits and be backed by quick case study snippets that prove results. You will handle the entire cold-calling cycle: sourcing or validating leads in my territory, dialing, qualifying interest, and booking appointments directly onto my calendar. I’ll supply brand guidelines, past success stories, a rough talk track, and access to a VOIP line if you need it; you’ll refine the script so the benefits and case studies land naturally and adjust on the fly as you learn what resonates. Deliverables • A concise, benefits-first phone script incorporating two short case studies • Daily call log with contact details, call outcome, and next steps • Weekly summary highlighting wins, objections...

...Deployment: Installation, Trunks & Extensions Project Overview I am seeking a VoIP specialist to perform a complete installation of Issabel 5 on an AlmaLinux 8 cloud instance. Beyond the base installation, the freelancer will configure the initial telephony architecture, including SIP trunks for external connectivity and internal extensions for users. Detailed Scope of Work 1. Server Installation & Hardening Perform a clean installation of Issabel 5 on AlmaLinux 8 using the official net-install script. Configure Fail2ban and firewall rules to block unauthorized SIP and SSH attempts. Set secure passwords for the Linux root, MariaDB, and Issabel web admin. 2. SIP Trunk Configuration Connect the PBX to my chosen VoIP provider using a SIP trunk. Configure PEER d...

6 PM to 8 AM, your main priority will be back-office support: keeping our night sheet fully updated, logging orders, reconciling totals, and tidying any loose ends so the morning team starts with clean data. While you work, our VOIP line will forward any inbound calls to you. Answer them politely, follow the short script I provide, and record the outcome in the sheet. A live view of our security cameras stays open on your second screen. If you see anything out of place, message me right away and make a note in the log. I will supply remote access to the phone system, Google Sheets, and the camera dashboard. End-of-shift hand-off • Save the updated sheet in Drive and email me the link. • Send a brief summary of calls handled and any camera incidents—even if it&rsq...

6 PM to 8 AM, your main priority will be back-office support: keeping our night sheet fully updated, logging orders, reconciling totals, and tidying any loose ends so the morning team starts with clean data. While you work, our VOIP line will forward any inbound calls to you. Answer them politely, follow the short script I provide, and record the outcome in the sheet. A live view of our security cameras stays open on your second screen. If you see anything out of place, message me right away and make a note in the log. I will supply remote access to the phone system, Google Sheets, and the camera dashboard. End-of-shift hand-off • Save the updated sheet in Drive and email me the link. • Send a brief summary of calls handled and any camera incidents—even if it&rsq...

I run a French-language training centre and need a native speaker—ideally born and raised in France, Belgium, or Switzerland—to become the reassuring voice our clients hear when they dial in. All calls route through our cloud-based v...summary of recurring questions or issues so we can refine our offering Acceptance criteria • Native-level French with a neutral, professional tone • Consistent availability during agreed time blocks; the virtual line can be switched on/off outside those hours • Accurate, friendly information that matches the latest course details provided during training If you have prior experience with VoIP dashboards, call routing, or similar tools, great—if not, I will show you the essentials. Let’s give our learner...

...(training provided) Skills Required Strong English speaking skills Clear phone voice Professional communication Experience with scheduling software (training provided) Basic social media experience Reliable internet connection Bonus but not required: Experience in medical, spa, massage, or wellness businesses Technology Used You may work with tools such as: Online scheduling software Phone system (VoIP - Grasshopper) Social media platforms Google Docs Training will be provided. Pay Hourly rate: per hour depending on experience Long-term opportunity for the right person. To Apply Please include: Your country Your internet speed Your phone or customer service experience A short voice recording in English Important You must be available 8 AM – 12 PM MST. To confirm you...

...Respond with friendly, human-like audio. • Fallback: whenever the system is unsure, it should politely ask for more details rather than handing the call off or giving a canned line. I need the full stack—STT, intent handling, response generation, and audio playback—wrapped in a module that I can drop into my existing website widget today and expand to a phone line via Twilio (or a similar SIP/VoIP service) later. Keep the integration layer simple: a REST webhook or lightweight SDK is perfect. Acceptance criteria 1. Demo page or endpoint that I can test from Chrome: user speaks, system replies. 2. Correct answers for “What time do you open?”, “When do you close?”, and “Where are you located?”. 3. When asked something...

...from a knowledge base I can update myself. • Live call routing: when the AI decides human help is needed, it should hand the caller off to a live agent instantly and log the transfer. • Voice channel only: chat or email may be added later, but right now the system must excel at telephone interactions. Technical expectations – Cloud telephony integration (Twilio, Plivo, or similar) for SIP/VoIP handling. – AI engine (Dialogflow, Amazon Lex, or comparable) for intent recognition and response generation. – Web dashboard built with a modern stack (React or Vue preferred on the front end, Node or Python on the back) showing call logs, live status, and simple training tools for the bot. – Secure login, role-based access, and scalable hosti...

...Respond with friendly, human-like audio. • Fallback: whenever the system is unsure, it should politely ask for more details rather than handing the call off or giving a canned line. I need the full stack—STT, intent handling, response generation, and audio playback—wrapped in a module that I can drop into my existing website widget today and expand to a phone line via Twilio (or a similar SIP/VoIP service) later. Keep the integration layer simple: a REST webhook or lightweight SDK is perfect. Acceptance criteria 1. Demo page or endpoint that I can test from Chrome: user speaks, system replies. 2. Correct answers for “What time do you open?”, “When do you close?”, and “Where are you located?”. 3. When asked something...

I need a fluent English speaker who can...ing questions, clarifying project details, passing along messages, and making sure every caller feels assisted and understood. You will be the first voice my clients hear, so clarity, a friendly tone, and the ability to think on your feet are essential. Each call should end with a concise written summary so I can stay updated without replaying recordings. A quiet workspace, reliable phone or VoIP setup, and good note-taking habits are must-haves. Deliverables: • Live client calls during agreed-upon hours • Immediate follow-up notes for every conversation • Weekly report highlighting common issues or feedback If you communicate clearly, stay calm under pressure, and enjoy speaking with people from diverse backgro...

...a native Spanish speaker from Latin America who can cover both live-chat and phone inquiries with equal dedication. The work is fully remote and spans 48 hours each week, with the first week serving as a paid trial so we can be sure everything runs smoothly. Here’s the workflow you’ll follow: • Greet customers in Spanish, clarify their questions, and resolve issues through our chat console and VoIP line. • Adhere to the simple scripts and step-by-step guidelines I’ll provide. • Keep a concise activity log at the end of each shift so we can track resolved cases and any follow-ups. What I’m looking for: • Native-level Spanish from a Latin American country. • Clear, friendly speaking voice and solid written grammar. • R...

I wa... • Live phone-style practice sessions (recorded if possible) with immediate feedback on clarity, tone, pacing, and listener engagement. • At least one concise call script template that I can adapt for different client scenarios. • A final progress report summarizing measurable improvements and next steps for continuous growth. Preferred tools are flexible—Zoom, Google Meet, or any reliable VOIP platform you suggest. I’m available for scheduling during regular business hours in my time zone, but can adjust slightly if needed. If you have a proven track record helping professionals master client phone communication, especially where confident English speaking is key, I’d love to hear how you would approach this project and your estimated t...

...questions so the interaction feels human. • Dynamic query-based routing – once the caller’s need is clear, the AI should transfer the call to the appropriate extension or external number automatically. • Clean hand-off – when the call is routed, the receiving party must get a short, accurate summary of the caller’s request so they can pick up seamlessly. I’m happy to integrate with existing VoIP platforms (Twilio, Asterisk, FreePBX, 3CX or similar) if that speeds development, but I’m also open to a custom SIP-compatible solution. Cloud-hosted, on-prem, or hybrid deployment can be discussed; reliability, low latency, and call quality are non-negotiable. For deliverables, I’ll need: 1. A working prototype handling live cal...

I run a growing small business that relies on Microsoft 365 and a cloud-based VoIP phone system. I’m looking for a dependable partner who can step in as our day-to-day IT resource, keeping both environments running smoothly while I focus on the business itself. Most of the work is remote and ongoing. Typical tasks include adding or removing users, managing licences, tightening security policies, monitoring storage limits, resolving sync or mail-flow problems, and fine-tuning Teams, OneDrive, SharePoint, and Exchange whenever needed. On the voice side, I’ll call on you for new handset or softphone rollouts, call-flow changes, SIP or trunk tweaks, quality-of-service checks, and the occasional deep dive when call quality drops. I value quick response times, clear comm...

...eficaz al problema planteado. Valoro especialmente la capacidad de escucha activa, un tono cordial y una clara orientación a la resolución de problemas; no se trata solo de seguir un guion, sino de pensar con rapidez y empatía. Necesito que tomes nota de cada interacción en nuestro CRM y escales los casos que requieran seguimiento técnico avanzado. Entrego: • Acceso al sistema telefónico VoIP y al CRM. • Capacitación básica sobre el producto y las preguntas frecuentes. Espero de ti: • Disponibilidad estable de lunes a viernes en horario laboral (hora local). • Conexión a internet confiable, auriculares con micrófono y un entorno silencioso. • Reporte diario con el n&u...

6 PM to 8 AM, your main priority will be back-office support: keeping our night sheet fully updated, logging orders, reconciling totals, and tidying any loose ends so the morning team starts with clean data. While you work, our VOIP line will forward any inbound calls to you. Answer them politely, follow the short script I provide, and record the outcome in the sheet. A live view of our security cameras stays open on your second screen. If you see anything out of place, message me right away and make a note in the log. I will supply remote access to the phone system, Google Sheets, and the camera dashboard. End-of-shift hand-off • Save the updated sheet in Drive and email me the link. • Send a brief summary of calls handled and any camera incidents—even if it&rsq...

...basic troubleshooting—guiding them through simple fixes, verifying system settings, or walking them through an installation—so a beginner-level grasp of software-development terms is plenty. You won’t be writing code, but you should understand enough jargon to recognise when an issue needs to be escalated to our engineers. You will work from your own quiet home office, answer calls through our VoIP app, and record concise notes for each interaction in our ticket system. A fast, wired internet connection and a good headset are essential so callers hear you at your best. Deliverables: • Real-time call handling during the assigned shift • A clear ticket for every call, including steps taken and outcome • Immediate escalation of unsolved issues ...