HelpdeskPekerjaan

Membantu / Helpdesk Troubleshooting dan pemeliharaan komputer/software dan jaringan untuk perkantoran kecil dan menengah yang bersifat temporary IT.

Dibutuhkan IT support/ IT helpdesk familiar dengan microsoft products. Lingkup pekerjaan: 1. setup dan troubleshoot printer 2. install MS. office 3. MS. outlook 4. penggunaan exhcange server basic (membuat email, delete email, backup email) 5. menguasai microsoft system center configuration manager untuk format dan install ulang

1. RECORD/WRITE-DOWN OLD PC NETWORK SETTING (IP, DNS, AND GATEWAY). 2. BACKUP ALL PERSONAL DATA AND EMAIL DATA, THEN TRANSFER ALL COPY DATA (PERSONAL - EMAIL DATA) TO NEW PC. 3. RE-SETTING PC NETWORK (SET IP, DNS, AND GATEWAY TO NEW PC). 4. TEST SOME SOFTWARE (OPEN MICROSOFT OFFICE). 5. SOME SETTING, NEED TO BE DONE WITH INTERNAL IT HELPDESK OFFICER. OLD PC WITH DBAN/BOOT HIREN (DARIK'S BOOT and NUKE) CD SOFTWARE. 7. BUILD/SETUP NEW PC (CPU, LCD, KEYBOARD, MOUSE, AND POWER CABLE). 8. FILL SOME LETTER (BERITA ACARA SERAH TERIMA, DATA COLLECTION, AND CLEANSING FORM). 9. SUBMIT ALL HARD-COPY TO ME, BY POSTMAIL (JNE. TIKI, ETC.). NOTE : ANY KIND QUESTION, WILL BE ANSWER BY AN EMAIL OR PHONE CALL. EACH SITE, ONLY 1 OLD PC AND 1 NEW PC WILL BE HANDLING.

Full job description Job Description: IT Support / Helpdesk Technician - Onsite Reporting to: Digital Services Manager Job Type: Full Time Privately Funded Permanent Role Monday – Friday 37.5 Hrs per week The King’s Hospital School is looking for an enthusiastic IT Support / Helpdesk Technician to join our IT team. Candidates must have a keen interest in technology and IT support. This position will suit a recent graduate or someone currently working in an IT support role who is looking to expand their experience. Role and Responsibilities: This position primarily revolves around daily IT support tasks. While the list below gives a good idea of what's involved, there will be additional duties as required: Provide IT support for students and Staff, help...

QuickFMS is facility management cloud-based product, we have multiple modules to help admin and employee of any kind of organizations and any type of verticals, like BFSI, Retail, IT, Infrastructure etc..you can visit our website to know more about the product. Technically, Microsoft Dot Net and SQL based software build by our own team, we would like to integrate AI in multiple modules like Helpdesk, which helps employee to log the ticket and track to closure with SLA’s, Checklist to track any kind of operations, performance, health of the branches, assets, Advance seat booking and hotdesking modules etc. So how do we integrate, which all possible options we have, have you already implemented any where if yes, please share some insights on it, samples, videos etc.

...healthcare providers and patients. • Prescription Management: Automatic prescription acquisition from healthcare providers, with real-time status tracking. • Delivery Management: Flexible scheduling with delivery tracking (through Royal Mail) to ensure timely medication delivery. • Notification System: Automated reminders for medication intake and refills, enhancing medication adherence. • Support and Helpdesk: Integrated support channels for addressing user queries and issues. 7. Mobile Application: • Intuitive mobile application for both healthcare providers and patients, facilitating on-the-go access to the platform. 8. Analytics & Reporting: Real-time dashboards and automated reporting for monitoring system performance and user engagement. Impleme...

Wir suchen: - Spezialist in MS Windows und MS Office (MS 365) Produkten - Kenntnisse in Mac sind vorteilhaft - Kenntnisse in IoS, Android wären wünschenswert - muttersprachliche Kenntnisse in Deutsch weitere Vorteile wären: - sehr gute Französisch Kenntnisse - gute Englisch Kenntnisse Stellenbeschreibung: - offen für freie Mitarbeit (Freelancer), Quereinsteiger willkommen - flexible Zeiteinteilung innerhalb der Kernarbeitszeit - Teilzeit oder Vollzeit - zuverlässige Internetverbindung ist erforderlich - eigener PC oder Laptop mit Headset für Remotearbeit Wenn du technikbegeistert bist, gerne anderen Menschen bei IT-Herausforderungen hilfst und die genannten Anforderungen erfüllst, freuen wir uns auf deine Bewerbung.

ManageEngine Helpdesk Training in Mozambique Preferred Mode of Training: Both In-person and Online Skill Level of Trainees: Beginner Number of Attendees: More than 10 We are seeking a skilled trainer to provide ManageEngine Helpdesk training in Mozambique. The training should cater to beginner-level trainees and accommodate more than 10 attendees. The preferred mode of training is both in-person and online. Ideal Skills and Experience: - Extensive knowledge and experience in using ManageEngine Helpdesk - Proven track record in providing training to beginner-level participants - Ability to conduct effective training sessions both in-person and online - Strong communication and interpersonal skills to engage with trainees - Flexibility to adapt training methods to ...

The project performs the following tasks: Tickets are created... a category is selected, and a user is chosen. The selected person views the ticket. The selected person completes the task, writes a message, and closes the ticket. Additional features to be added to the project: Users will no longer need to be selected. I have category class (Category Tree), User class, Role class. Each user must have at least one role. Each user must have at least one category. Each category will have one or more responsible persons. The users and responsible persons of the category will handle the tickets. Additionally, the Category Manager can assign tickets to users associated with that category. The Category Manager can also redirect the ticket to another category. When a ticket is resolved, it is sen...

I am selling a video app to car dealers. The tasks will be account creation, helpdesk support, giving online trainings via video calls to car dealers in English about how to record videos - how the app works, making contracts, resolve questions, issues, lead generation, sales demos, managing the CRM. If that would be interesting for you, could you share your availability per week - month and your required salary per month in USD for 40 hrs per week?

...to have generated java classes which each represent one vtiger module with all CRUD operations (for that specific module) as methods. MS1: CRUD via openapi for the modules (Potentials, Quotes, PurchaseOrder, SalesOrder, Invoice, Leads, Accounts, Contacts) MS2: CRUD via openapi for the modules (Campaigns, Events, Documents, DocumentFolders, Emails, Services, Vendors, Faq, PriceBooks, Calendar, HelpDesk, CompanyDetails, ProjectMilestone, ProjectTask, Project, ServiceContracts, LineItem) MS3: CRUDs for the rest of modules delivery: - a file ...- containing the vtiger apis ...- working unit/integration tests in src/test/java calling the generated java api client and creating a invoice via (Opportunity, Proposal, sales order) - in our git on our premise (access will be granted to...

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...looking for a Laravel developer to help integrate a custom helpdesk system with my Laravel application. Specifically, our system is for a Real Estate Office Rental booking. We have purchased this Helpdesk script: The Scope of Work are: 1) Integrate the Helpdesk to the db for our application. This means the HelpDesk will retrieve the Client, Orders and other information from the Application db. 2) Integrate existing webforms, so that submission of the forms will generate Tickets in the Helpdesk 3) Rebuild the Helpdesk UI to match our Application front end interface Skills and experience needed: - Strong knowledge of Laravel framework - Experience with API integration - Familiarity with custom helpdesk systems Timeline: - The e...

? Join Us as a Website Developer Are you an experienced website developer ready to embark on an exciting journey? We are seeking a skilled individual to create a dynamic website with an e-commerce portal and an innovative subscription model integrated with Wave Payments, all with the possibility of a helpdesk solution in the near future. The ideal candidate will play a pivotal role in delivering a robust and secure e-commerce solution while ensuring our team is well-prepared to maintain it post-project completion. ? Annual Subscription Model: We are planning to implement an annual subscription model with multiple product tiers, each with unique qualifications. ? Membership Portal: Customers will gain access to a portal where they can download an MSI installer for our RMM services. ...

...Development: TechSolutions develops custom software applications for businesses and organizations. This includes everything from web applications and mobile apps to desktop software. 2. System Administration and IT Support: The company provides system administration services to ensure smooth operation of clients' IT infrastructure. This includes server management, network administration, and IT helpdesk support. 3. Cybersecurity: TechSolutions offers comprehensive cybersecurity services to protect clients from cyber threats. This includes setting up firewalls, conducting penetration tests, and monitoring network security. 4. Cloud Solutions: The company helps clients implement and manage cloud solutions such as cloud storage, cloud-based applications, and infrastructure-a...

...routing Read, write and understand technical manuals, procedural documentation and original equipment manufacturer guides Follow internal processes and documentation Routinely work in, update and update tickets, ticketing systems and internal processes Participate in technical meetings Any other task or duty as assigned or required Knowledge & Skills: 1+ years’ experience in a technical helpdesk environment OR comparable level of certification/training CompTIA training / certifications Windows 10 experience Microsoft Server 2016 or higher experience Microsoft Office 365 / Microsoft Azure experience / Windows 10 troubleshooting ...

I want to develop a helpdesk web site to manage facilities (buildings,offices) incidents where users will raise tickets regarding issues in the buildings. Then maintenanceangers will get notified by those tickets instantly. Then assign it to maintenance technicians. Then maintenance Technicians will fix it and describe what they used as spart parts. Must be in PHP, MySQL database. Angular

I am looking for a freelancer who can assist me in setting up various Zoho applications for my business. Specifically, I need help with setting up Desk, Campaigns, CRM, Forms, and Assist. We are looking at using zoho to streamline operations and workflows. We want to be able to send a form/contract for signing, have this populated in the CRM. Have users use the helpdesk with chat abilities (plus zia), send bulk emails to users registered in the CRM, and also use assist to help users remotely. We are seeking someone experience to assist tieing all of this together! I am starting from scratch and do not have any existing systems that need to be integrated with Zoho CRM. Additionally, I have specific customization and automation requirements for my Zoho One setup. Only response...

We are looking for a skilled app developer who can create a mobile/web app for massage booking. The app should be developed for both iOS, Android, web platforms. The app will include: - account login and creation using social media - pr...allows users to find therapists near their current location - ratings and feedback - admin backoffice (more details and requirements are attached) The milestones of the project are as follows: 1. Creation of mockups 2. MVP Part 1 (Account and Profile Management, Browsing, Therapist schedule & Service Offerings Management) 3. MVP Part 2 (Booking and Payments, Wallet Management) 4. MVP Part 3 (Helpdesk, Content Moderation, System Administration) 5. Deployment & User Acceptance Include in your cover letter your experience in developing sim...

Full Time Job: Managed IT Help Desk About us: We are a small growing managed IT helpdesk company based in Sydney, we are currently growing and we are looking to outsource our work to a reliable small team. Description: - We are looking for a skilled small team of professionals to provide complete IT management for our Managed IT business. - The ideal candidate should have extensive experience in managing IT systems and providing technical support. - This role will requires remote support, with all the software tools provided - The candidate should be able to handle the IT needs of a team consisting of 100-200 users. - The main responsibilities will include troubleshooting technical issues, managing software, cloud migration, system implementation, and ensuring the overall smooth o...

Proposals Upgrades Files Tasklists Share ₹600.00 – 2,000.00 INR BIDDING ENDS IN 7 DAYS I am using self hosted Kayako on my server. I want to add custom in the staff panel which will surrender/release all open tickets owned by the staff member. so the process will be like. code first detect Id of logged in staff member. checked for the open status tickets owned by the staff member. use surrender function all those tickets. here you can find the library of kayako.

We are in need of a digital marketing expert who can provide Search Engine Optimization (SEO) services. Reference: Targeted Geographic Region: USA Specific Keywords or Phrases: Helpdesk Services , IT Managed Service Provider (MSP) , O365 Teams & Sharepoint Maintenance. (open for suggestions) Skills and Experience: - Extensive knowledge and experience in SEO techniques and best practices - Ability to conduct keyword research and analysis - Proven track record of improving search engine rankings - Familiarity with on-page and off-page optimization strategies - Strong understanding of search engine algorithms - Ability to generate high-quality backlinks - Experience in optimizing website content for search engines - Proficiency in

I am looking for a freelancer who can build me an app interface for a helpdesk that is built with Azure services and can be linked with a ready Sharepoint list that has already been configured to manually log tickets. The app should have the core functionalities of ticket logging and tracking, user management and authentication, and reporting and analytics. It should also support synchronization of ticket status updates between the app and the Sharepoint list. Additionally, I would like the app to be a web app built to run on Sharepoint API and Microsoft Teams API. The ideal candidate should be well-versed in Azure services and Sharepoint customization. Experience with modern UI design is also a plus. Please provide portfolios of your past work for evaluation.

We are using a Redmine with RedmineUP CRM and Helpdesk plugin. We are looking for enhancing redmine with new permission that can be used to Hide contacts email and contact link on issues and issues public link. This permission can be assigned to certain roles so users with that role won't be able to see contacts contact details but just name. I am looking for a Redmine Plugin that can hide sensitive fields in the system. The specific sensitive field that needs to be hidden is the Contact Information. Requirements: - The hiding of the sensitive field should be done through a permission that can be assigned to a role per project. - Users should have no access to the sensitive field. Ideal Skills and Experience: - Experience in developing Redmine Plugins. - Knowledge of Redmin...

...to helping businesses of all sizes deliver exceptional customer experiences. With a team of highly-trained professionals and cutting-edge technology, we ensure your customers receive the support they deserve while optimizing your processes for efficiency and cost-effectiveness. ? Service Highlights: Inbound and Outbound Call Services Order Processing Appointment Scheduling Technical Support Helpdesk Services Market Research and Surveys Live Chat Support Email Support Social Media Engagement Customizable Solutions Virtual Assistants ? Why Choose us? Experienced Team: Our skilled and friendly agents are trained to handle diverse customer inquiries with care and professionalism. State-of-the-Art Technology: We leverage the latest call center software and tools to ensure seamless ...

Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time Must be able to answer phone calls in English and be understood. - The description explains the time of work which is eastern time 8am to 5pm Monday through Friday. - Clear English is a requirement as you will be working with clients over the phone - Estimated 8 hours daily rates are anywhere from 25$ to 100$ per day which will be billed through Freelancer I am looking for a mid-level IT Helpdesk professional to join our team for a full-time position. The ideal candidate will be responsible for providing remote support to our clients during business hours (8am-5pm EST) and will have experience with software issues. Responsibilities: - Provide remote IT support to clients during business hours - Troubleshoot sof...

QuickFMS is facility management cloud-based product, we have multiple modules to help admin and employee of any kind of organizations and any type of verticals, like BFSI, Retail, IT, Infrastructure etc..you can visit our website to know more about the product. Technically, Microsoft Dot Net and SQL based software build by our own team, we would like to integrate AI in multiple modules like Helpdesk, which helps employee to log the ticket and track to closure with SLA’s, Checklist to track any kind of operations, performance, health of the branches, assets, Advance seat booking and hotdesking modules etc. So how do we integrate, which all possible options we have, have you already implemented any where if yes, please share some insights on it, samples, videos etc.

I am looking for a freelancer who can assist with customizing existing modules in my Odoo system. Tasks to do: 1- Odoo remove powered by Odoo in helpdesk emails. 2- Send automatic email with receipt, once payment is registered 3- you have to document these changes, for our future use. We can not give access to our live Odoo account, you have to prepare code, and connect via zoom to implement. If you cant do so, please do not bid. Start bid with word odoo, or will not read your offer, thanks.

...Users: 1. Management Software: - Language: Java or Python for backend logic - Advanced analytics and reporting features - Multi-level user roles and permissions After-Sale Services: 1. Customer Relationship Management (CRM): - Third-party CRM integration or custom-built - Automated email/SMS for follow-ups - Customer feedback and review management 2. Installer Support: - Helpdesk or ticketing system - Live chat support - FAQ and knowledge base version for developers who would be working in tandem with white-label products: For Installers: 1. Marketplace Development: - Integrate white-label marketplace platform API - Customize UI elements to match brand identity 2. Charger Management System: - Int...

Make a wordpress IT helpdesk website with multiply pages + logo

I am looking for a freelancer to help me configure a helpdesk on the Odoo platform. Specific features required: - Ticketing system Layout preferences: - I need assistance in deciding on a specific layout for the helpdesk interface. Additional Odoo modules: - No, only the helpdesk module needs to be configured. Ideal skills and experience for the job: - Familiarity with the Odoo platform and its helpdesk module - Experience in configuring ticketing systems - Ability to provide guidance and suggestions for the helpdesk interface layout.

We are using a Redmine with RedmineUP CRM and Helpdesk plugin. We are looking for enhancing redmine with new permission that can be used to Hide contacts email and contact link on issues and issues public link. This permission can be assigned to certain roles so users with that role won't be able to see contacts contact details but just name. I am looking for a Redmine Plugin that can hide sensitive fields in the system. The specific sensitive field that needs to be hidden is the Contact Information. Requirements: - The hiding of the sensitive field should be done through a permission that can be assigned to a role per project. - Users should have no access to the sensitive field. Ideal Skills and Experience: - Experience in developing Redmine Plugins. - Knowledge of Redmin...

Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time Must be able to answer phone calls in English and be understood. - The description explains the time of work which is eastern time 8am to 5pm Monday through Friday. - Clear English is a requirement as you will be working with clients over the phone - Estimated 8 hours daily rates are anywhere from 25$ to 100$ per day which will be billed through Freelancer I am looking for a mid-level IT Helpdesk professional to join our team for a full-time position. The ideal candidate will be responsible for providing remote support to our clients during business hours (8am-5pm EST) and will have experience with software issues. Responsibilities: - Provide remote IT support to clients during business hours - Troubleshoot sof...

We seek an experienced Odoo freelancer to implement a comprehensive Asset Custody and Control solution, optimizing our organization's asset tracking and management. The project entails seamless integration with our inventory module to provide users with a clear view of asset information directly within the Odoo Helpdesk Ticket Interface, facilitating quick and efficient monitoring. Additionally, there is a crucial need to create a tabbed interface (tab view) within each customer's ticket. This tabbed interface will display information about various assets associated with that specific customer. This feature will prove invaluable in situations where the support team requires swift access to asset details related to a particular customer's issue or request. Objectives:...

Project Description: I am looking for a freelancer to help me with the installation of Kayako Fusion Helpdesk on a Linux platform. Skills and Experience: - Experience in installing Kayako Fusion Helpdesk on a Linux platform - Proficiency in Linux server administration - Familiarity with web hosting providers - Ability to troubleshoot and resolve any potential issues during the installation process

I am looking for an experienced IT professional to provide Microsoft Power Automate helpdesk services. The primary tasks I require assistance with are troubleshooting software issues, setting up new user accounts, and resolving network connectivity problems. I prefer remote desktop as the method of communication for IT support, and require a timely turnaround of within 2-3 days. The successful candidate will possess excellent troubleshooting skills and experience in Microsoft Power Automate, as well as have a proven track record of providing quality IT support services.

I am looking for a web-based IT ticketing system that can support a low volume of tickets ranging from 1-100 tickets per day. Essentially, I need a Helpdesk Ticketing System that can manage incidents and changes in an efficient manner. While any platform is welcome, I would prefer a web-based platform.

Hello, We are in need of a crm. It should contain the following features: - Lead Management - Customer Management - Sales Management - User Management - Helpdesk

Project Title: Secret Sauce of Successful Call Centre Businesses - Image Creation Description: I am looking for a talented designer who can find or create an image that best matches the text "secret sauce of successful call centre businesses". The image CAN be abstract in style, and there are no specific elements or themes that I require. I am open to the designer's interpretation...illustration, as long as it matches the text. The image for a blog post and this the context of the blog Discover the secret sauce that's propelling successful BPOs to new heights in our latest blog post! Learn how some BPOs are gaining an unfair advantage over their competition by using modern technologies that are not just improving efficiency but revolutionizing the entire call cente...

Hi Javier , I have been in touch with the freelancer helpdesk and they suggested creating a new project with a fixed price. Hope this works for you.

I need a mobile APP to make appointments and calls from our IT support team to sectors of my company. some necessary functions: - Service notification -Specification of the problem -Scheduling the service -Confirmation of service completion - open call time

Guten Tag, I am looking for Helpdesk professional who can help me with basic IT troubleshooting in German language, for example Internet Issues, hardware issues like mouse, keyboard etc. I am looking C1 certified professional especially from German speaking countries who is having L2 Helpdesk knowledge including Active Directory. I am looking for someone who charges less & i need daily. Vielen Dank!

Guten Tag, I am looking for Helpdesk professional who can help me with basic IT troubleshooting in German language, for example Internet Issues, hardware issues like mouse, keyboard etc. I am looking C1 certified professional especially from German speaking countries who is having L2 Helpdesk knowledge including Active Directory. I am looking for someone who charges less & i need daily. Vielen Dank!

It's an application to register with a system that works at our place, and I need someone who knows about...hour because I need it tomorrow. I tried myself unfortunately I'm blocked, I can't progress you must have knowledge of power apps sharepoint. it's a simple format, which everyone wishing to have an account will fill out. once the format has been completed, a confirmation message will be sent with the data entered in the format to the person who has completed the format and also a message to note Helpdesk. For someone with experience maybe it's the autofill that could be difficult If you are interested let me know the project has been translated into English, if the project has been awarded to you, I will send you the German version, you just need to...

Guten Tag, Ich suche nach Deutschlehrer. I am looking for Helpdesk professional who can help me with basic IT troubleshooting in German language, for example Internet Issues, hardware issues like mouse, keyboard etc. I am looking C1 certified professional especially from German speaking countries who is having L2 Helpdesk knowledge. I am looking for someone who charges less. & i need daily. Vielen Dank!

Ticketing System (IT Helpdesk) Looking for an email based ticketing system with the following features: - Automated ticket routing - Better visibility of workflow - Categorise tickets with priority - Compare ticket solving efficiencies of employees as an admin. Ideal skills and experience: - Experience in developing and implementing ticketing systems - Proficiency in designing user-friendly interfaces - Knowledge of automated ticket routing algorithms - Ability to provide better visibility of workflow - Familiarity with managing multiple customer centers

Hi Muhammad K.,I will like to migrate the following: Contacts, Helpdesk, Expenses and purchase request from my odoo 12 to odoo 16

...such as message delivery rates, response times, and engagement rates. • Usage Statistics: Implement tracking and reporting of API usage, message volumes, and trends. • Custom Reports: Develop a flexible reporting module to generate customized reports based on user-defined parameters. 6. Integrations: • API Integrations: Enable seamless integration with third-party systems such as CRM platforms, helpdesk software, or analytics tools. • Webhooks: Implement functionality to configure and manage webhooks for real-time notifications and data synchronization. • Plugin System: Develop a modular architecture that allows for additional functionality through custom or third-party plugins. 7. Settings and Preferences: • Language and Localization: Allow users to...

...documentation on all Technologies in the industry. Skills and Expertise: - Ability to write documentation about technology platforms that a sales team can use for upselling services - Strong knowledge and experience in network equipment/configuration management, security, VOIP - Knowledge in Cloud Platforms: Azure, AWS - Experience with CRM platforms - Understanding of Internet Service Providers - Helpdesk Support Experience - Familiarity with database management and software development is a plus Certification and Degree: - No specific certification or degree requirement Project Complexity: - Intermediate level of complexity Ideal Candidate: - Proven experience in network security - Strong problem-solving and analytical skills - Ability to work independently and meet projec...

I am seeking a IT Helpdesk Support professional or team to provide technical assistance to our clients via phone, email, and chat at a very reasonable rate. I currently have a very small MSP technology company with about 15 calls a week that need remote support. I have talked with many white label companies offering this service but just doesn’t fit my model of business and the price is more than my clients currently pay. This job would be good for someone that already is serving other clients and can add my small about of jobs per week on. Must speak very good English. My ideal Helpdesk Support professional/team would charge on a per ticket pricing not per hour unless it was a low per hour rate for the support. I am also open to ideas as well.